ColorGATE has been enabling fast, high-quality and profitable digital printing for 25 years. Our customers receive software, color and service expertise along the entire production chain from a single source. Whether it's for decorative, ceramic, textile and packaging printing or large format printing - with our experts, your digital printing project will be a success.

Your Mission

We are looking for a new Customer Advisor (d/f/m) to join our team. Your new responsibilities would include:

Supporting and advising of new and existing customers (B2B)
Customer data maintenance in our CRM solution HubSpot
Telephone support and quotation follow-up
Conducting analyses of customer needs by telephone to identify sales potentials
Reporting your activities and relevant KPIs to optimize customer support
Supporting the marketing team in developing campaigns for specific target groups
Proposing your own initiatives and supporting the sales team to identify new prospects

You bring that

You are service-oriented, act on your own initiative and remain calm in every call situation
You enjoy customer contact by telephone and have a talent for organization
You bring 1-2 years’ experience in a similar role or in a sales / customer care position
You have knowledge of standard computer applications such as Excel and Word. Experience in CRM systems, particularly Hubspot, will be considered a plus
You have a good command of English and German language, oral and written – additional languages will be considered a plus

What we have to offer

We are a team of experts in an open, international working environment
We have flat hierarchies and a constructive feedback culture
You get what you need: Extensive onboarding, appropriate equipment and the opportunity to further educate
We want you to stay: after the probationary period of 6 months you will have a permanent full-time position
We are transparent and give you the opportunity to positively influence the company and bring in your ideas
Our team is growing and is supported by Ricoh, the world's leading digital imaging company
Our HQ is located in the middle of Hannover South city, with excellent public transport connections - you can also work from home office
And many more benefits like a company pension plan (bAV) and free beverages

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